Privacy Policy

Last updated: 6 June 2026

1. Who we are

This website and service are operated by:

Debra McDermott

Email: debra@debramcdermott.com

We provide personalised IELTS coaching and written feedback services, including writing review and coaching programmes.

2. What data we collect

We may collect the following personal data:

• Name

• Email address

• Country of residence

• IELTS-related information (e.g. target score, previous scores, test dates)

• Written work submitted for review (e.g. IELTS essays)

• Payment information (processed securely via Stripe; we do not store card details)

We may also collect limited technical data such as cookies and analytics data when you visit our website.

3. How we use your data

We use your personal data to:

• Provide IELTS coaching and writing feedback services

• Communicate with you about your purchase or enquiry

• Deliver your IELTS Score Gap Analysis

• Improve our services and user experience

• Comply with legal and tax obligations

We do not sell or rent your personal data to third parties.

4. Legal basis for processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contract: to deliver the service you have purchased

• Consent: where you voluntarily submit information via forms or cookies

• Legal obligation: for accounting and regulatory requirements

5. How we store your data

Your data is stored securely using trusted third-party providers such as:

• Google (Forms and Drive)

• Stripe (payments)

• Email service providers

We take reasonable technical measures to protect your data from loss, misuse, or unauthorised access.

6. Data retention

We retain personal data only for as long as necessary to:

• Deliver the IELTS coaching service

• Maintain records for legal and accounting purposes

You may request deletion of your data at any time, subject to legal requirements.

7. Sharing your data

We do not share your personal data with third parties except where necessary to:

• Process payments (Stripe)

• Store files and communications (Google services or equivalent tools)

All third-party providers are GDPR-compliant or provide equivalent data protection safeguards.

8. Your rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent where applicable

To exercise any of these rights, contact us at: debra@debramcdermott.com

9. Cookies

This website may use cookies to:

• Analyse website traffic

• Improve user experience

• Support advertising campaigns (e.g. Meta Ads)

You can manage or disable cookies through your browser settings or via the cookie consent banner on this website.

10. Contact

If you have any questions about this Privacy Policy, please contact:

Debra McDermott
Email: debra@debramcdermott.com

11. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.